This page explains how to delete your Pheidi account (the Pheidi training-plan app for Android, iOS, and web) and everything stored with it.

How to request deletion

Email us from the address on the account. You do not need the app installed, and you do not need to be able to sign in.

support@pheidi.training

Put "Delete my Pheidi account" in the subject. We act on requests within 30 days and confirm by email when the account is gone. We may reply once to confirm you own the address.

What gets deleted

  • Your profile: email address, display name, and account settings.
  • Your training plans, workout history, and completed-workout records.
  • Run summaries recorded with in-app run tracking. (GPS coordinates and routes are never stored in the first place — see the privacy policy.)
  • Any health and fitness data read from Google Health Connect or Apple HealthKit.
  • Any activity data imported from Strava, and the Strava access grant itself.
  • Push notification handles and all authentication tokens on your devices.

What may be kept

  • Anonymous, aggregated statistics that cannot be linked back to you.
  • Crash logs and diagnostics, which carry a random per-install identifier rather than your identity, and expire automatically within 90 days.
  • Records we are legally required to retain.

Records Pheidi wrote into your own health app

This is a separate store from the one above, so it is worth being precise about which is which. Any health and fitness data Pheidi read from Health Connect or Apple Health and kept on our servers is deleted with your account, along with everything else in the list above.

Workouts Pheidi wrote into Health Connect or Apple Health are different: they live on your own device, in your own health app, under your control rather than ours. Deleting your Pheidi account removes our copy but does not reach into that store. To remove those records too, open Health Connect (Android) or the Apple Health app (iOS), find Pheidi in the connected-apps list, and delete its data there — which also revokes our access.

Related

See the Pheidi privacy policy for what we collect, how long we keep it, and who processes it.