What you'll receive

After you sign up, Pheidi sends a short onboarding follow-up sequence — at most two emails, each a one-time check-in written in plain language and signed off by John, the person who builds Pheidi. There's no marketing template and no ongoing drip: every message asks a genuine question and invites a reply.

  • Day-3 check-in. About three days after signup, you get one of two versions depending on whether you've built a plan yet.
    • No plan yet — subject "No plan yet — what got in the way?" It asks what stopped you and points you back to the setup wizard.
    • Plan built — subject "You built your plan — what do you think?" It asks for honest feedback and points you at the Feedback button and your plan.
  • Day-14 stalled-plan nudge. About two weeks after signup, subject "Your plan hasn't moved — what's getting in the way?" This one goes only to people who built a plan but haven't marked a single workout complete — it checks in without nagging.

Sender: welcome@mail.pheidi.training, with replies routed to a personal inbox that's actually read.

When each email is sent

  • A background pass runs once an hour and checks who's become eligible.
  • The check-in becomes eligible 3 days after signup; the stalled-plan nudge becomes eligible 14 days after signup.
  • Each email has a 7-day eligibility window anchored to your signup date. If that window has already passed — because the feature shipped after you signed up, or the app was down — the email is simply skipped rather than arriving with a stale "a few days ago" line.
  • Each email sends at most once per account. Once it's sent, that check-in is marked as handled and never repeats.

Who gets the stalled-plan nudge

The day-14 nudge is deliberately narrow. It only reaches you if all of these are true:

  • You built a training plan, and that plan is at least 5 days old — a plan created yesterday hasn't had a real chance to log workouts, so it doesn't count.
  • You've never marked a workout complete on any plan, including archived ones. A single completed workout anywhere means you're using the app, so no nudge is sent.

If you haven't built a plan yet at day 14, nothing is sent and no flag is set — later hourly passes keep checking while your window is open, in case you build one. And because the nudge keys off completed workouts, logging even one run stops it.

What triggers or suppresses them

  • Email required. Accounts identified by phone number are skipped — they can't receive email.
  • Plan state decides the check-in variant. Whether you have a plan at day 3 chooses between the "no plan yet" and "what do you think?" versions.
  • Activity suppresses the nudge. Marking any workout complete, on any plan, means the stalled-plan email never sends.
  • One reply is enough. These aren't a mailing list — if you reply asking not to be contacted, John can suppress your remaining follow-ups manually. There's no marketing subscription behind them, so there's no separate unsubscribe list to manage.

Replying

Every follow-up is sent as a personal email: it comes From the welcome sender and its Reply-To points at a real, monitored mailbox. Each one closes with the same note — it's an automated check-in, but every reply lands in a personal inbox and gets read. "Two words is plenty" is genuine: a one-line reply is exactly what these emails are asking for.

Follow-up emails are part of the Pheidi experience — sign in to get started.